Retro SKA Windproof Lighter gifts FREE UK POSTAGE

Customer Service
Any questions regarding the goods or services supplied should be made to: info@ModCow.com

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You can e-mail, write, telephone us with your enquiry. Our normal office hours are
8.30am - 4.00pm Monday - Friday,
9am - 12.30pm Saturday.
(we are sometimes available outside of these hours and will try to answer any questions/emails as soon as possible)
24 Hour Answerphone also available if you
require a callback 0191 259 9456


Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.

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Terms and Conditions


Delivery
We cannot guarantee delivery times but we aim to deliver within 2 working days within the UK.Please allow extra for bank holidays & public holidays

Purchasing
All items offered on our website are subject to availability.

Cancellation
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods,underwear,swimwear, tights/stockings and leotards or goods that by their nature cannot be returned. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition, in original retail packaging at your expense and we would recommend for your own protection that you use a recorded delivery service. The item will not be deemed returned unless signed for by us,either recorded or registered.