Listing and Selling Offences
The responsibility for the content of each listing rests with the seller.
Listings displaying the following attributes may be removed at the discretion
of Tazbar staff and the listing member will receive an official warning which
may lead to their removal from the website and any outstanding fees charged
to their registered credit card. Repeat offenders may be suspended or
suitable action taken against their account.
- Excessive Postage and packing charges :
Listings with excessive and unreasonable postage and packaging charges
are not allowed.
- Copied listings :
Listings with text or images copied from another user's listings or
anywhere else on the internet are not allowed and may be removed at the
discretion of Tazbar staff.
- Keyword spamming:
To enable Tazbar to be a safe and fair trading environment we ask that
all descriptions and titles are relevant to the item being sold. The use
of misleading words to entice a member to the listing only to find that
the listing does not contain the content that they expected is not
allowed. Use of irrelevant key words and brand names is not allowed.
For example : "Honda CB250 motorcycle – not Suzuki Kawasaki." This
type of title is not allowed and listings will be removed .The title :
"Chrome Zippo type lighter" or "Tiffany style bracelet" are also not
allowed for the same reason. If the item is not a Zippo lighter the brand
name cannot be used to promote the item that is not in fact a Zippo
lighter.
- Deceptive or inaccurate item description:
When describing an item, or items, or services, members must provide
very accurate, honest descriptions. Should items be faulty or damaged,
faults or damage must be entered with the description. If possible on
damaged goods members should show images of the damaged area. Returned
goods or factory seconds must be clearly defined as such within the
auction description. Any listing that contains factory or store returns
or any faulty or sub standard item must clearly state that the item is a
return or faulty item. By doing this you are being fair to the buying
member and this will avoid disappointment and dispute issues, and/or
possible prosecution. Item condition should also be described as
accurately as possible and should not be omitted. Sellers must clearly
state to the best of their knowledge the potential faults with the item.
Please use the Distance
Selling Rules as a basic guideline for what is expected from both
partiy's i.e buyers and sellers when concluding an online sale.
- Incorrect Categorisation:
It is crucial that your listing is put into the correct category. This
will help your trading partners to find you quickly.There are over 4000
categories throughout the Tazbar. Please contact us at
categories@tazbar.net if you have any category suggestions or
queries.Listings placed in the wrong category may be ended early by
Tazbar. In this instance an email will be sent to the seller stating that
the listing is incorrectly categorised and any listing upgrade fees
charged by Tazbar will be credited to the members account. The seller can
then choose to re-list the item in the correct category.
It is also important that items are not listed in the incorrect
section of the website. Auctions must not be placed in the Wanted section
and vice versa.
- Violation of Rules for Multiple item listings:
- When there is more than one item in a single transaction it is
referred to as a “Lot”. Multiple listings must be for lots and
not multiple single items.
- Wholesale listings must contain at least 5 individual items per
auction lot. For example an auction that contains 5 kettles to be
sold as one lot of 5 is accepted as wholesale.For example a multiple
listing with 10 lots of 5 vases is accepted in this category however
a multiple listing of 50 of 1 vase is not accepted and must go into
the appropriate retail category.
- Too many identical / duplicate listings:
Tazbar allows members to list multiple items on a single “Instant
Purchase” auction. However the goods must be identical and the seller
must have sufficient stock to supply all items listed .Duplicate listings
of an item for sellers who have more than one of the same item in stock
and wish to place more than one listing is allowed. The maximum limit is
10 identical listings. The reason a seller may want to list duplicate
listings rather than a single multiple item listing is that duplicate
listings will end (if stagger timed) at different times therefore giving
a broader exposure to the sellers goods.Duplicate item listings that
exceed 10 may be ended early by Tazbar. In this instance an email will be
sent to the seller stating that the reason for removal and any listing
upgrade fees charged by Tazbar will be credited to the sellers account.
- Asking the buyer to pay surcharges after purchasing the item:
- Surcharges are extra charges added to the transaction after the
sale, intended to cover charges incurred by the seller in relation to
the sale or acceptance of payment. Surcharges must be clearly defined
and shown.The following surcharges are allowed in listings:
- Postage and packaging charges. This must be
clearly stated on the auction description. Only reasonable fees
may be charged and this can not be a % of the final item
price.
- Escrow: If a buyer wishes to use an escrow
service to pay for an item then the buyer is responsible for the
escrow service fees. This is providing the seller agrees to use
an escrow service.
- Currency exchange fees: A seller has the right
to charge a reasonable currency exchange fee if they choose to
trade in a foreign currency providing this has been agreed in
advance with the buyer.
- The following surcharges are not allowed in a listing:
- They must be calculated into the selling price.
- Surcharges are not allowed to be added to cover fees incurred
by the seller when accepting the following:
- Electronic money payment services such as Paypal, Nochex
etc.
- Cheques, money orders, postal orders.
- Credit and debit card fees
- Tazbar listing fees
- In the case of electronic money payment transfers such as, but
not limited to, Paypal, Nochex etc… the law states that these
payments are classified as electronic money payments and not a
credit card payment. Even though a credit or debit card may have
been used, this in effect buys an electronic money credit that is
used to fund the transaction. As this is the case with these
examples surcharging is restricted by English law.
- Adult or Offensive title, image or description:
The use of profanity, swear words etc.. is not allowed on the main
site or forums , any listings found to contain such words or phrases will
be removed and the listing member will receive an official warning.Tazbar
requests that adult related items and adverts are not listed on the
website. This includes but is not limited to the following :
- Marital aids
- Images of an adult nature
- Adult publications showing nudity or sexual content.
- Adult films containing explicit nudity or sexual content.
- Listings intended to make contact with others for sexual
purpose.
- Any listings found that are deemed to be of adult nature will be
removed.
- Nudity
Counterfeit items and Unauthorised copies:
The sale of products that include images, names or signatures of other
people that are not authorized or manufactured by that person are
prohibited for sale. For example a scanned copy of an original photo of a
pop star. The original may have been authorized but the copy is not. This
is the same as bootlegging. Also a photo that you may have taken of a
movie star. You may have had the right to take the photo but you don't
have the right to sell the photo on the strength of the name of the movie
star. The same applies to names and signatures.It is prohibited to sell
any copy or bootleg items. Items such as, but not limited to clothing,
footwear, handbags, watches etc that are not made by the original marked
maker. Items including, but not limited to, CD, DVD, MP3, Video, VHS
recordings, Video and PC software games and titles that are unauthorised
copies are also prohibited. Any items that are suspected to be non
authorized copies are prohibited.
Inappropriate Direct choice item:
A seller can give the buyer a choice on all aspects of an item in a
listing that DO NOT affect the price of the item or incur additional
payment eg. The choices allowed are : colour, flavour, style etc. Size,
weight, quantity cannot be specified by the buyer via email as they may
affect the price of the item .For example if you are selling t-shirts,
the size will not normally affect the price of the item and therefore it
is allowed. If you are selling cakes, the size of the cake will normally
affect the price and therefore direct choice is not allowed. In this
instance, the seller will have to create separate listings for different
size cakes.The general rule to remember is that the seller can let the
buyer select anything after the listing ends that doesn't affect the price
of the listed item or incur additional payment.
Downloads: Sale of downloadable items generally is not
allowed on Tazbar yet.
Sale of links: Sale of links is prohibited on Tazbar
Prohibited Items: Please view a list of items
prohibited from sale on Tazbar here.
Shillbidding: Seller cannot bid on own item to raise
the price of the item. Shill bidding or bidding on own item is strictly
not allowed.
Off site links : Web Site Links i.e. URLs that take
the viewer off site to visit another site that sells goods or links to a
site that sells goods are prohibited.
Inclusion of contact details: Inclusion of personal
details and contact information is not allowed. Any form of contact
information may not be included in wanted and selling auction listing
descriptions, titles or user names. This includes but is not limited
to.:-
Email address, Residential or business address, Telephone numbers, Fax
number etc.
Non delivered Item: An item already sold to a user
cannot be re-listed unless the dispute with the buyer (if any) is
resolved.
Off site sales:
Negotiating deals outside of Tazbar is against Tazbar rules . All
pre-sale email traffic between buyers and sellers is visible on the
auction listing page to help investigate direct selling.Such cases will
be investigated and offenders may be suspended.